Privacy Statement

Last updated: 18/12/2008

Redbrick Solutions is committed to protecting your privacy. You can visit most pages on our site without giving us any information about yourself. But sometimes we do need information to provide services that you request, and this privacy statement explains data collection and use in those situations. This privacy statement only applies to www.conveyancelink.com; it does not apply to other online or offline Redbrick Solutions sites, products or services. Please read the complete Redbrick Solutions privacy statement.

Collection of your personal information

We will ask you when we need information that personally identifies you (personal information) or allows us to contact you. Generally, this information is requested when you are registering before entering a contest, ordering email newsletters, joining a limited-access premium site, signing up for an event or training, or when purchasing and/or registering Redbrick Solutions products. Personal information collected by Redbrick Solutions often is limited to email address, language, country or location, but may include other information when needed to provide a service you requested.

When you buy and install a new product, we may ask you to register your purchase electronically. We keep this registration information on file with any information you've already given us on previous visits to our website.

Redbrick Solutions also collects certain information about your computer hardware and software. This information may include: your IP address, browser type, operating system, domain name, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of www.conveyancelink.com.

Redbrick Solutions also collects information about which pages our customers visit within www.conveyancelink.com. This site visitation data is identified only by a unique ID number, and it is never linked with personal information unless a user consents.

Use of your personal information

We use your personal information for the following purposes:

  • To ensure our site is relevant to your needs.
  • To deliver services, such as newsletters, events, training or software that you request or purchase.
  • To help us create and publish content most relevant to you.
  • To alert you to product upgrades, special offers, updated information and other new services from Redbrick Solutions, if you so request.
  • To allow you access to limited-entry areas of our site as appropriate.

We will merge site-visitation data with anonymous demographic information for research purposes, and we may use this information in aggregate to provide more relevant content. In some limited-entry sections of www.conveyancelink.com, with your approval, we will combine site-visitation data with your personal information in order to provide you with personalised content. If you decline permission, we will not provide you the personalised service and won't merge your personal information with site-visitation data.

Redbrick Solutions may disclose your personal information if required to do so by law or in the good-faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Redbrick Solutions or the site; (b) protect and defend the rights or property of Redbrick Solutions and its family of websites, or (c) act in urgent circumstances to protect the personal safety of Redbrick Solutions employees, users of Redbrick Solutions products or services, or members of the public.

Your information may be stored and processed in the United Kingdom or any other country in which Redbrick Solutions or its affiliates, subsidiaries or agents maintain facilities, and by using this site, you consent to any such transfer of information outside of your country. Redbrick Solutions abides by the Data Protection Act.

Control of your personal information

When you register, or otherwise give us personal information, Redbrick Solutions will not share that information with third parties without your permission, other than for the limited exceptions already listed. It will only be used for the purposes stated above.

Registering also allows you to tell us how or whether you want Redbrick Solutions to communicate with you.

Redbrick Solutions may send out periodic e-mails informing you of technical service or security issues related to a product or service you requested, or confirming you requested a product or service. You will not be able to choose to unsubscribe to these mailings, as they are considered an essential part of the service you have chosen.

Access to your personal information

We will provide you with the means to ensure that your personal information is correct and current.

Security of your personal information

Redbrick Solutions is committed to protecting the security of your personal information. We use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use or disclosure. For example, we store the personal information you provide in computer servers with limited access that are located in controlled facilities. When we transmit sensitive information (such as a credit card number) over the internet, we protect it through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

Use of cookies

When someone visits the site, a cookie is placed on the customer's machine (if the customer accepts cookies) or is read if the customer has visited the site previously. One use of cookies is to assist in the collection of the site visitation statistics described above.

We also use cookies to collect information on which newsletter links are clicked by customers. This information is used to ensure we are sending information customers want to read. It is collected in aggregate form and never linked with your personal information.

If you choose to not have your browser accept cookies from the www.conveyancelink.com website, you will be able to view the text on the screens, however you will not experience a personalised visit nor will you be able to subscribe to the service offerings on the site.

Changes to this statement

Redbrick Solutions will occasionally update this privacy statement. When we do, we will also revise the "last updated" date at the top of the privacy statement. For material changes to this statement, Redbrick Solutions will notify you by placing prominent notice on the website.

Contact information

Redbrick Solutions welcomes your comments regarding this privacy statement, please contact us.